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business

I Eat My Mistakes

I have a simple guarantee with my business, one which has cost me a fair bit. Over time, I’ve come across a few other businesses with the same type of guarantee, and I prefer to give them my business. The long and short of it is that I eat my mistakes. What I tell my […]

You Need to Communicate

Earlier this week, I noted that I had written my 200th article for this site, despite the fact that I’m not a writer. While in school, I always enjoyed writing, but I have never studied the art and science of communicating. In hindsight, this is regrettable, as I have discovered since graduating university that the […]

Technology Consultants

I’ve been touching on this subject on occasion, perhaps because this is the premise behind my business, but also because I’ve seen several business cripple their own ability to grow due to a lack of foresight in this area. Several people have debated this concept with me, and I’ll let you judge for yourself. The […]

Explosive Growth

Running a business can be incredibly complicated, especially during a growth phase. As the owner, you have multiple demands on your time and attention, such as: Answering customer questions Reaching out to new clients Dealing with legal and financial issues Working with employees Managing cash flow If you want your business to grow exponentially, all […]

Breaking into the Vault

When protecting data, you need to have all three elements of defense. You need to make it hard to get in, hard to get out, and hard to do either anonymously. A failing in any one of those three areas can expose you to risk of losing both your clients’ data and their trust.

When the Fans Hate You

I went to the home opening game for the Toronto Blue Jays a few days ago, and experienced something interesting. A player who had formerly played for Toronto was at the game playing for the Chicago White Socks – Alex Rios. He came to bat 5 times during the course of the game, and each […]

My Business and Homemade Liqueur

Sunday evening I decanted a couple bottles of coffee liqueur which I had made several months earlier. It’s been 18 months since I made my first batch, and I reflected on the fact that my business is quite similar to the process of making a bottle of homemade liqueur. Experiment First, there’s the fact that […]

Recurring Revenues

This question was raised over at Advice Tap by Susan Varty (WordTree) – how to create recurring income in a consulting-based business. There were some good answers there, but for a more complete answer, one must understand why people will pay recurring fees in the first place. In a service-based business, recurring fees are simple […]