Displaying posts tagged with

“business”

Firing Customers

Several months ago, I wrote an article The Customer is Always Right… Sometimes in which I discussed many of the reasons a business should be listening and obeying its customers, even when it seems to go contrary to what the business stands for. However, there are times when not only is it inappropriate to listen […]

Site Review: SCORE

This week’s feature article is about a great business resource that I use time and time again – SCORE. The basic description of SCORE comes from their site: SCORE, the “Counselors of America’s Small Business Owners”, is a national association dedicated to helping small business owners form and grow their businesses. Unfortunately, their own description […]

Communicate Clearly – or Don’t Bother

In any endeavor, it is of critical importance that you be able to communicate clearly, and that you exercise that ability as often as needed.

Dragons' Den Season 5 – Tools of the Trade

Wednesday night was the first episode of Season 5 of Dragons’ Den on CBC, and it was fantastic. Also called the Celebrity Episode, 3 well-known TV celebrities were on hand to endorse great business ideas. For fashion, there was Jeanne Beker from fashion television. Mike Holmes was there to check out the tools (and inform […]

Importance of Happy Employees

In my recent posts on questions to be constantly asking yourself as the owner of a small business (10 Questions to Keep Asking About Your Business and  Readers Respond: Questions to Ask About Your Business), the area I seemed to miss was in regard to employee satisfaction. Yet, this is a critical component to the […]

A Novel Idea

There is not a single niche market for which there is no competition – and I challenge you, my readers, to show me an exception. If you can understand who your competition is, and how you and they differ from one another, then you’ll understand the being novel is not that important. What is important is to be as good as possible at whatever it is you do.

Holiday Season Activities

It’s a once-a-year opportunity to get ahead. What are you doing to help yourself for next year?

Managing Accounts Receivable

How can you expand your business and manage cash flow at the same time? There are a few options available.