Displaying posts tagged with

“clients”

Pros and Process – A Delicate Balance

I was reading a question on a forum the other day about the benefits of having highly skilled people work for you relative to having a clear and detailed process for how work is done. The answer, of course, is that neither will work without the other, and the challenge is to find the right […]

The Right Time for Publicity

This is the realm of a Catch 22. In order for a business to grow, people need to know about it. However, if people know about your business before you have solidified your product, you may end up with negative publicity that will haunt you for a while. If you wait too long before making […]

Clever idea… but are you the first?

If you are an entrepreneur, then you have likely come across the question in the title more than once when you presented your idea to someone. The question is valid, but, unfortunately, often difficult to answer. I was reading today in the National Post about how due diligence on the show Dragons’ Den failed to […]

Business Proposals

I have my first business proposal sometime next week. I’m meeting with someone who is a potential client AND a potential investor to describe my idea, the research I have already done into it, and to get buy-in from them. I’m actually not trying to get any money from them at this point, but I’m […]

Customer Satisfaction

I have a satisfied customer. That’s not unusual, or even noteworthy, for most businesses. However, how I got a satisfied customer is worthy of a post. I had been writing a bunch of scripts for this client over the course of the last 9 months. There have been ups and downs during the work, and […]

My Guarantee

I had a discussion this week with one of my client’s regarding the quality of my work. The client liked the guarantee I put on my work, and is now one of my advocates. He has already sent me business, which I would not have been able to get without him. That client, as well, […]

Client Relations

I had an interesting set of interactions with one of my clients over the past couple of days. I had written a program to do some data analysis against a set of standards, which they provided. The client (or more precisely, one of the client’s employees) sent me the data I needed, I sent back […]

Cover Letters

When applying to work at a company, take care to write your cover letter carefully. This is not the time to demonstrate your eloquence, it is the time to get them to give you a call. Unless, of course, you are applying for a position as a writer, in which case my statement makes no […]