Displaying posts tagged with

“growth”

A Good Entrepreneur Knows How to Listen

Doug Burgoyne came on the den this week pitching his business Frogbox, which supplies hard plastic boxes as a rental in place of cardboard boxes. His pitch, coming in with a valuation of $1.2 million, was that the business is profitable (though apparently not yet to a significant level), and is designed to scale. The […]

The Expansion Dilemma

Perhaps this issue is more relevant to those in service-based businesses, though I believe that no matter the nature of your business, this issue will resonate with you. I would be interested in hearing your feedback on this issue – as I believe that it has no right or wrong answers, merely a large set […]

Plan B? Support Plan A

There is a tendency for prudent people to have a Plan A, or what they really want to have work, and a Plan B. In business, though, your Plan B should be to support Plan A. The true reason for having multiple plans is when there is an outside factor which can influence whether or […]

Question: What would drive you away from a business?

A concern that every business owner or manager should be paying attention to is what drives customers away. As much as attracting customers is important, if other customers are leaving, it’s important to understand why. The best way to understand motivation for customers to leave is to think about what would make you, or someone […]

Question: How do you Measure Progress?

In a recent course on writing business plans, there was a discussion about the creation of milestones and objectives, and ways to measure them. What methods do you use to measure progress, and to set appropriate milestones for your business? Goals for 2011 As I mentioned last week, goals need to be SMART: Sustainable, Measurable, […]

It Pays to Give Away

A few years ago, when just starting out in the consulting business, I would have been reluctant to give up any business at all. If someone asked me to write them a tiny script, or a massive desktop application used by thousands of people simultaneously, I would have been eager and raring to go. The […]

Differences Between Service and Product Based Businesses

With thanks to Susan Varty for suggesting this topic. Many businesses define themselves as being either a product-based business or a service-based business. While there are certainly those businesses which encompass both categories, and certainly many who will primarily think of themselves as providing both of those, it is the thoughts of the customers that […]

Reactions to Mistakes

Mistakes is a topic I’ve written about fairly often – after all, to err is human, and businesses are run by people. However, as reactions to mistakes can often be the difference between success and failure, it bears frequent mention. Around the office where I work, we were discussing the story of an employee, who […]