Displaying posts tagged with

“managing expectations”

The View Matters

In reading Scott Berkun’s book Making Things Happen, I learned quite a bit about managing projects. Scott’s background is similar to my own – for years, he was (and possibly still is) a project manager for Microsoft, overseeing large teams working on fairly extensive projects. With a technical background, he wrote the book with a […]

Know Your Audience

I recently went to give a demonstration of a product to the owner and the head of operations at a business. The product had been a long time in development, and when I entered the presentation, it was with the knowledge that what I was showing was not complete, though certainly further advanced from the […]

Lesson in Commitment from the Chilean Miners’ Rescue

I stayed up late on Tuesday evening to watch as the first few miners were rescued from their underground cavern after having spent 68 days trapped. I was amazed by the ability we have to watch, in real-time, as the rescue took place, the positive attitudes that could be felt through the video, the happiness […]