Displaying posts tagged with

“progress”

Question: What would drive you away from a business?

A concern that every business owner or manager should be paying attention to is what drives customers away. As much as attracting customers is important, if other customers are leaving, it’s important to understand why. The best way to understand motivation for customers to leave is to think about what would make you, or someone […]

Question: How do you Measure Progress?

In a recent course on writing business plans, there was a discussion about the creation of milestones and objectives, and ways to measure them. What methods do you use to measure progress, and to set appropriate milestones for your business? Goals for 2011 As I mentioned last week, goals need to be SMART: Sustainable, Measurable, […]