Displaying posts tagged with

“technical support”

New Website

After listening to people’s comments on the design and layout of my website, I have changed the look. The content will be updated over the next few days, but comments on the design, layout, and style are welcome.

Contract Work and Contracts

I do some work on the side for charities and small businesses. Most of this work would be referred to as “contract work” where I am brought in to do a particular task, for a specified amount of money, to be completed by a target date. With some of my clients, I have a formal […]

Work Published At Last

I’ve been working pretty hard for the last few days to complete another revision of a program I built, and finally released it to the client last night. I first wrote the program using Java, until I encountered too many obstacles to allow me to complete it in time for a self-imposed deadline. I then […]

Pros and Process – A Delicate Balance

I was reading a question on a forum the other day about the benefits of having highly skilled people work for you relative to having a clear and detailed process for how work is done. The answer, of course, is that neither will work without the other, and the challenge is to find the right […]

Technology Can Slow You Down

I’m working on a project that has been passed through a couple of iterations of design. A project that was scheduled to take a few months is now about to be released, over a year later. Why? Technology slowed us down. For this project, one of the people involved decided to make use of a […]

Saving Money on an IT Solution

If you had time to do it twice, you had time to do it right the first time.

My Guarantee

I had a discussion this week with one of my client’s regarding the quality of my work. The client liked the guarantee I put on my work, and is now one of my advocates. He has already sent me business, which I would not have been able to get without him. That client, as well, […]

Asking for Help

I was called this morning by a university friend whom I have not spoken to in a while. He wanted to know if I could do some work for him, which happened to be outside my area of expertise. Without digging further, I gave him a referral to another friend who might have been able […]